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Greaux the Good Program Manager

Position Title: Greaux the Good Program Manager

Position Type: Full Time, salaried. FLSA status: exempt

Salary: $40,000-$50,000 annual salary range

Benefits: Paid holidays and Paid Time Off. Health and dental insurance (Market Umbrella funds 75%); vision, life, AD&D and short term disability insurance (Market Umbrella funds 100%). 401K retirement plan (up to 4% Market Umbrella annual match). FSA (125 plan) and HSA: eligible on the following month after a 1 month waiting period.

Organizational Overview:

Market Umbrella is a 26-year-old community non-profit that operates the Crescent City Farmers Markets, provides community education related to nutrition and healthy eating, and offers a robust array of food access programs. Our work supports Southeast Louisiana foodways and culture, serves as a small business incubator and supporter of the local economy, and provides food access programs to help all New Orleanians have greater access to fresh, local foods. The Crescent City Farmers Market operates three weekly farmers markets in the New Orleans area, hosting over 70 local small farmers, fishers, and food producers, and more than 100,000 shoppers annually. In addition, Market Umbrella offers a weekly home delivery produce box. We offer a variety of SNAP education and nutrition education programs, and several food access programs including Market Mommas Club and Market Match.

In the 2022 Legislative Session, the State of Louisiana set aside $889,000 in state dollars to fund the Greaux the Good Program. This new program, which will be established and managed by Market Umbrella, will help expand SNAP matching programs at farmers markets and operators around the state. This is an opportunity to collaborate with markets across Louisiana and to be a part of creating a new statewide program that will have important, positive impacts on Louisiana farmers, families and economy.

General Position Description:

The Greaux the Good Manager is a full-time staff member responsible for assisting in the daily operations of the Greaux the Good statewide SNAP match program. This position manages program communications, provides program assistance to potential and established program participants, completes site visits, and coordinates program participant reimbursements. The Greaux the Good Manager reports to the Greaux the Good Program Director.

Duties and Responsibilities include the following:

50% Execute day-to-day project management of the Greaux the Good program working closely with MU staff, Greaux the Good partner organizations and external stakeholders

  • Conduct outreach to new program participants, and conduct site visits.
  • Assist with review of new applications, including ensuring proper paperwork is supplied by applicants.
  • Assist with establishing and enforcing program policies and procedures.
  • Manage participant data collection and reporting.
  • Support the Director of Greaux the Good with scheduling committee meetings, trainings, site visits, and other activities; serve on committees as assigned.
  • Manage program inventory.
  • Manage reimbursement process for participating markets.
  • Proofreading, copy editing, and designing program documents.
  • Manage the quarterly meetings for participating markets, and the creation of quarterly TA sessions.

40% Manage communications deliverables for the program

  • Serve as the primary point of contact for the program, providing resource information to community members and connecting community partners and markets to staff.
  • Solicit and respond to regular feedback on technical assistance, including emerging or unexpected needs and areas for improvement.
  • Respond to Greaux the Good general information email inbox and pertinent phone calls.
  • Procure quotes for services as needed.
  • Create and send monthly program newsletter; manage social media accounts for the program; assist with other communications tasks as assigned.
  • Conduct routine website maintenance and updates.
  • Organize and maintain the program’s photo library.
  • Spearhead the design development of Greaux the Good promotional materials such as social media content, posters, flyers, etc. using Canva or similar design software.

10% Other duties as assigned

Qualifications:

At least two years relevant work experience in office management, communications/marketing, nutrition incentives, or administration preferred; Spanish and/or Vietnamese language proficiency, familiarity with website maintenance a plus.

This position is a key customer service position externally with community stakeholders and partners. Experience working with a wide variety of people in a professional context is required. Seeking a deadline-oriented self-starter who is detail-oriented, and has effective written communications skills. Comfort with public speaking and presenting a plus.

Travel state-wide is required. This is a remote-work eligible position, and the person in this role does not have to reside in the New Orleans Area, but must come to New Orleans at least quarterly. Must have reliable transportation. This position is generally a Monday through Friday, 9 am to 5 pm position, but some evenings, weekends and travel will be required.

Proof of COVID-19 vaccination is required.

We actively encourage a diversity of applicants to apply. Market Umbrella provides equal employment opportunities to all employees and applicants for employment without regard to race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, national origin, or veteran status.

To apply, please submit a cover letter, resume, and three professional references (at least one a current or former supervisor) to employment@marketumbrella.org. Applications will be reviewed on a rolling basis.

About Us

Market UmbrellaMarket Umbrella is an independent nonprofit 501(c)(3), based in New Orleans, whose mission is to cultivate the field of public markets for public good. Market Umbrella has operated the Crescent City Farmers Markets (CCFM) since 1995.

Crescent City Farmers MarketThe Crescent City Farmers Market operates weekly year-round throughout New Orleans. The CCFM hosts nearly 60 local small farmers, fishers, and food producers, and more than 150,000 shoppers annually.